Privacy Policy

1. Introduction

This Privacy Policy explains how Optira collects, uses, and protects your information when you use our website, services, or contact us. By using our services, you agree to the practices described below.

2. Information We Collect

We may collect the following information:

• Contact details (name, email, phone number)
• Service information (details you provide for website builds or tech services)
• Device information (basic technical data such as browser type or IP address)
• Payment information (processed securely through Stripe — we do not store card details)

We only collect information that is necessary to provide our services.

3. How We Use Your Information

Your information is used for:

• Communicating with you about services
• Building and delivering your website
• Processing payments
• Providing tech support
• Improving our services
• Record‑keeping and security

We do not sell or share your information with third parties unless required by law.

4. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access.
However, no online system is 100% secure, so we cannot guarantee absolute protection.

5. Payments

All online payments are handled through Stripe, a secure third‑party payment processor.
Optira does not store or access your credit card details.

6. Cookies & Website Tracking

Our website may use basic cookies or analytics tools to improve performance and understand how visitors use the site.
This information is anonymous and cannot identify you personally.

7. Your Rights

You may request:

• A copy of the information we hold about you
• Corrections to your information
• Removal of your information (unless required for legal or business reasons)

To request this, contact us at contact@optira.co.nz.

8. Third‑Party Services

We may link to or use third‑party services such as:

• Stripe (payments)
• Hosting providers
• Email services

These services have their own privacy policies, and we are not responsible for their practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

10. Contact

If you have questions about this Privacy Policy, email:
contact@optira.co.nz